ALLDOLLEDUPCOLLECTIONS is not responsible for any lost or stolen items. We are not responsible for packages that state have been delivered or listed as untraceable. You will have to contact the carrier. Your order will not be replaced if lost/stolen!
If you have received the wrong product or you are missing any products please contact us at aduc.customerservice@gmail.com within 72 hours of receiving your package. please do not unravel , install , play with , wet , or color hair , etc. If missing products please send an email with your first and last name , tracking number , what you’re missing and pictures of what you received.
Please keep in mind ALL packages MUST BE SIGNED FOR! If you will not be home on the expected arrival date & time you can call the carrier and ask for your package to be held at the front desk!
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